Amazon trounces rivals in battle of the shopping ‘bots’

5 Types of Shopify Bots to Grow Your Store They then present a price comparison, ensuring users get the best available deal. The bot can offer product recommendations based on past purchases, wishlists, or even items left in the cart during a previous visit. Such proactive suggestions significantly reduce the time users spend browsing. Imagine […]

5 Companies Using AI for Customer Service

10 examples of AI in customer service Customers are happier when they get speedy support, and happy customers are stronger brand advocates. If you have a large number of customer messages and you’re processing them all manually, you might not be able to get to them all. This isn’t the case if the process is […]